Below you will find answers to frequently asked questions regarding our store and website. If you have a question that isn't answered here, or need additional information please contact us.
GENERAL QUESTIONS | ORDER QUESTIONS
- Where are you located?
Our store is at 437 Malcolm X Blvd, also known as Lenox Avenue, near 132nd Street in Harlem, New York City.
The closest subway stop is 135th on the 2/3 train, 3 blocks away.
- Where do I park?
Limited on-street parking is available in the neighborhood but public transit is recommended.
- What are your hours?
Our winter 2022 hours are 12-6pm, every day except closed Monday and Wednesday.
- How do I contact you?
Visit our Contact Us page
- If I find a book on your site, does that mean it's currently in stock at your store?
Not necessarily. If your order is time sensitive, please call us to confirm availability.
- I received a confirmation e-mail. Does this mean that my order is ready to be picked up or has been shipped?
No. This just means that we've received your order, you will be contacted when your order has shipped or is ready to be picked up.
- When will I get my book(s)?
For in-stock orders we strive to ship them within 7 business days. Delivery time depends on the method of shipping selected. For orders with out of stock items, we will provide an estimated date of shipment.
- What if I need to return something?
Please review our return policies and contact us with any further questions.
- What forms of payment do you accept?
We accept credit cards (Visa, MasterCard, Discover and American Express) and if you're picking up in store, you may also pay in cash or with Apple Pay.
- How can I check the status of my order?
Log in, select 'My Account' and 'Orders' to find your list of all orders and their current status.